Hardlink Co will be known as HARDLINK for the purpose of this document.
The HARDLINK Acceptable Use Policy has been formulated with the following
goals in mind:
The Acceptable Use Policy below defines the actions which HARDLINK
considers to be abusive, and thus, strictly prohibited. The examples
named in this list are non-exclusive, and are provided solely for
guidance to HARDLINK customers. If you are unsure whether any contemplated use or action is permitted, please send mail to
email@example.com and we will assist you.
- Ensure security, reliability and privacy of HARDLINK 's systems and
network, and the networks and systems of others
- Avoid situations that may cause HARDLINK to incur civil liability
- Maintain the image and reputation of HARDLINK as a responsible provider
- Preserve the value of Internet resources as a conduit for free
- Encourage the responsible use of net resources, discouraging
practices which degrade the usability of network resources and thus
the value of Internet services
- Preserve the privacy and security of individual users
Please note that the actions listed below are also not permitted from
other Internet Service Providers on behalf of, or to
advertise, any service hosted by HARDLINK , or connected via the HARDLINK
network. Furthermore, such services may not be advertised via deceptive
marketing policies, as defined by the
Federal Trade Commission Deception Policy Statement.
- General Conduct
Customers are prohibited from transmitting on or through any of HARDLINK 's
services, any material that is, in HARDLINK 's sole discretion, unlawful,
obscene, threatening, abusive, libelous, or hateful, or encourages
conduct that would constitute a criminal offense, give rise to civil
liability, or otherwise violate any local, state, national or
HARDLINK services may only be used for lawful purposes. Transmission,
distribution, or storage of any information, data or material in
violation of United States or state regulation or law, or by the
common law, is prohibited. This includes, but is not limited to,
material protected by copyright, trademark, trade secret, or any other
statute. HARDLINK reserves the right to remove such illegal material from its servers.
The customer is responsible for keeping his billing data with HARDLINK
up-to-date and accurate. Furnishing false data on the signup form,
contract, or online application, including fraudulent use of credit
card numbers, is grounds for immediate termination, and may subject
the offender to civil or criminal liability.
The resale of HARDLINK products and services is not permitted,
unless specifically permitted and documented in a written agreement.
- System and Network Security
Customers may not attempt to circumvent user authentication or
security of any host, network, or account ("cracking"). This includes,
but is not limited to, accessing data not intended for the Customer,
logging into a server or account the Customer is not expressly
authorized to access, or probing the security of other networks
(such as running a SATAN scan or similar tool).
Customers may not attempt to interfere with service to any user, host,
or network ("denial of service attacks"). This includes, but is not
limited to, "flooding" of networks, deliberate attempts to overload
a service, and attempts to "crash" a host.
Customers may not use any kind of program/script/command, or send
messages of any kind, designed to interfere with a user's terminal
session, via any means, locally or by the Internet.
Users who violate systems or network security may incur criminal or
civil liability. HARDLINK will cooperate fully with investigations of
violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation of
suspected criminal violations.
Harassment, whether through language, frequency, or size of messages,
Customers may not send email to any person who does not wish to receive
it. If a recipient asks to stop receiving email, the customer must not
send that person any further email.
Customers are explicitly prohibited from sending unsolicited bulk mail
messages ("junk mail" or "spam"). This includes, but is not limited
to, bulk-mailing of commercial advertising, informational
announcements, and political tracts. Such material may only be sent to
those who have explicitly requested it.
Customers may not forward or otherwise propagate chain letters,
whether or not the recipient wishes to receive such mailings.
Malicious email, including but not limited to "mailbombing" (flooding a
user or site with very large or numerous pieces of email), is prohibited.
Forging of header information is not permitted.
HARDLINK accounts or services may not be used to collect replies to
messages sent from another Internet Service Provider, where those
messages violate this Acceptable Use Policy or the Acceptable Use
Policy of that other provider.
These rules apply to other types of Internet-based distribution
mediums as well, such as RLG's Ariel system (a system for sending
FAX-like documents over the Internet). USENET postings have their
own regulations; see below.
HARDLINK provides an uncensored newsfeed. As such, HARDLINK does not control
the content of the newsgroups available to its customers. HARDLINK is not
responsible for the content of any USENET posting, whether or not the
posting was made by a HARDLINK customer.
Postings to USENET newsgroups must comply with the written charters or
FAQs for those newsgroups. Advertisements should only be posted in
those newsgroups whose charters/FAQs explicitly permit them. The
poster is responsible for determining the etiquette of a given
newsgroup, prior to posting to it.
Customers are prohibited from posting the same or similar message to
large numbers of newsgroups (excessive cross-posting or multiple-posting,
also known as "USENET spam").
Customers are prohibited from posting chain letters of any type.
Customers are prohibited from posting binary files to newsgroups
not specifically named for that purpose.
Customers are prohibited from cancelling or superseding posts other
than their own, with the exception of official newsgroup moderators
performing their duties.
Customers are prohibited from forging header information. This includes
attempting to circumvent the approval process for posting to a moderated
A customer may not solicit mail for any other address other than that
of the customer's HARDLINK account or service, with the intent to harass
or collect replies after HARDLINK service has been terminated.
- IRC (Internet Relay Chat)
HARDLINK is not liable for the content of any communications made on IRC.
The HARDLINK IRC service is a free, value-added service for HARDLINK
customers, and the terms of its operation may change at any time.
HARDLINK reserves the right to ban from its IRC server any user whose
conduct is, in HARDLINK 's sole judgement, disruptive.
IRC robots ("bots" or "clones") may not be run from HARDLINK shell
accounts, or on the HARDLINK IRC server. The only HARDLINK server
that IRC robots can be run from is bobcat.hardlink.com or pinto.hardlink.com.
Customers may not attempt to impersonate others or use IRC anonymously
by disguising their hostname or username.
Customers are prohibited from using IRC scripts or programs that
interfere with or deny service to other users on any server or host.
Customers are also prohibited from engaging in activities which harass
other users. This includes, but is not limited to, "flooding" (rapidly
entering text with the intent to fill the screens of others),
"flashing" (disrupting terminal emulation), "takeovers" (forcibly
seizing operator privileges), attempting to send private messages to
those who do not wish to see them (via "ignore"), attempting to return
to a channel after being banned from it, and other disruptive
- Individual Accounts (Dialup Users Only)
HARDLINK dialup accounts are intended for use by an individual. Multiple
logins are prohibited, except as allowed by the HARDLINK -provided version
of 'screen'. Users of 'user mode IP' programs (such as TIA) may use one
additional login via telnet in addition to the initial login. Shell
account users may not run programs which provide network services
from their accounts, such as IRC or MUD servers.
HARDLINK shell accounts are intended for interactive use. Attempts to
circumvent the 'idle daemon' or time charges accounting, or attempts to run
programs while not logged in by any method, are prohibited.
HARDLINK shell accounts operate on shared resources. Customers are
prohibited from excessive consumption of resources, including CPU
time, memory, disk space, and session time. The use of
resource-intensive programs which negatively impact other system users
or the performance of HARDLINK systems or networks is prohibited, and
HARDLINK staff may take action to limit or terminate such programs.
Password security is the responsibility of the individual user. Good
passwords should be a minimum of six characters long, contain at least
one number or symbol, and are not based on any dictionary word or common
name. Customers may not share passwords or accounts with others.
Questions about this policy should be sent via e-mail to firstname.lastname@example.org.
Reports of activity in violation of this policy may be sent in e-mail
This page is
1191 North Main Street, Suite 208
Randolph, MA 02368
Telephone: (781) 961-4800
Toll Free: 1 (877) 961-4800
Fax: (781) 961-4805