The Internet Hardlink Co. - Account Suspension

Hardlink Suspended Services Page

This page is for explaining why some Users accounts get closed. For specific information about the reason your account was closed, please send email to: accounts@hardlink.net.

User failed to sign and return the Service Agreement within the required fourteen days. Users can still fill this out and get it back to us by either Fax: (781) 961-4805 or mail it to us at the address below. We will then reactivate your account.
Our Credit Card Merchant determines that the credit card used to purchase services here, was used without permission of the owner. If you are the person who used this credit card without permission, please call us at: 1 877 961-4800 and leave your name, address, phone number where we can send the police to come and have a chat.
User failed to pay for the service. This could be because the user credit card expired or was denied. If the user pays by check, we did not get it by the required due date. Our billing cycle is as follows:
- 22th before the due month - All check payers are invoiced.
- 1st of each month - All accounts paying by Credit Card are billed.
- 3rd of each month - Credit Cards are checked for expiration date.
- 10th of each month - Any user with an account passed due is warned.
- 20th of each month - Any past due account is closed.
All notices are sent by email to the user account. Users should check their email regularly to make sure that there is not any outstanding accounting issues. All billing is done using a billing software program and is automatic. If your account has been closed because of a billing issue, please contact us at accounts@hardlink.net with the needed billing information and we will reactivate your account.
User violated one of Acceptable Use Policies. The Hardlink policies can be found at:
Examples of violations of our Acceptable Use Policy would be to have programs such as: nuke, unshad, crack, pepsi, winnuke, sping, or any other hacker/cracker program on our system. Users are to stay in their home directory and not try to exploit holes on Hardlink systems. Stay away from our passwd/shadow files!

If a user believes that the account suspension was in error, please let us know by sending email to: accounts@hardlink.net.

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This page is Copyright© 1999 The Internet Hardlink Co
1191 North Main Street, Suite 208
Randolph, MA 02368
Telephone: (781) 961-4800
Toll Free: 1 (877) 961-4800
Fax: (781) 961-4805
Email: webmaster@hardlink.net